Organizations & Government
Smart government, happy citizens
Optimize your processes and improve government efficiency with MoPッ.
Organizations & Government
Smart government, happy citizens
Optimize your processes and improve government efficiency with MoPッ.
Organizations & Government
Smart government, happy citizens
Relevant information of the page in 2 lines maximum.
The future of public management
Accuracy in predicting citizen needs with our solutions.
+80
%
Accuracy in predicting citizen needs with our solutions.
+80
%
Accuracy in predicting citizen needs with our solutions.
+80
%
Simplification of administrative procedures, speeding up responses to queries.
+50
%
Simplification of administrative procedures, speeding up responses to queries.
+50
%
Simplification of administrative procedures, speeding up responses to queries.
+50
%
Efficiency in administrative tasks through automation.
+30
%
Efficiency in administrative tasks through automation.
+30
%
Efficiency in administrative tasks through automation.
+30
%
Citizens first
Simplify public management
Imagina un gobierno donde los trámites son ágiles, la información es accesible y los servicios son personalizados.
Greater transparency in public management
Reduction of bureaucratic procedures
More efficient citizen service
Data-driven decision making
Citizens first
Simplify public management
Imagina un gobierno donde los trámites son ágiles, la información es accesible y los servicios son personalizados.
Greater transparency in public management
Reduction of bureaucratic procedures
More efficient citizen service
Data-driven decision making
Citizens first
Simplify public management
Imagina un gobierno donde los trámites son ágiles, la información es accesible y los servicios son personalizados.
Greater transparency in public management
Reduction of bureaucratic procedures
More efficient citizen service
Data-driven decision making
Connected citizen
Personalize the citizen experience
Offer your citizens a personalized and efficient service. With MoPッ, you can provide intelligent answers to their queries and anticipate their needs.
Connected citizen
Personalize the citizen experience
Offer your citizens a personalized and efficient service. With MoPッ, you can provide intelligent answers to their queries and anticipate their needs.
Connected citizen
Personalize the citizen experience
Offer your citizens a personalized and efficient service. With MoPッ, you can provide intelligent answers to their queries and anticipate their needs.
Intelligent advice
Resolve complaints and queries quickly and accurately with our chatbot.
Online appointment scheduling
Agile and customized procedures
Data at the citizen's service
Intelligent advice
Resolve complaints and queries quickly and accurately with our chatbot.
Online appointment scheduling
Agile and customized procedures
Data at the citizen's service
Intelligent advice
Resolve complaints and queries quickly and accurately with our chatbot.
Online appointment scheduling
Agile and customized procedures
Data at the citizen's service
Transform your public management
Empower your organization with MoPッ
Improve operational efficiency and make smarter decisions with data-driven solutions.
Transform your public management
Empower your organization with MoPッ
Improve operational efficiency and make smarter decisions with data-driven solutions.
Transform your public management
Empower your organization with MoPッ
Improve operational efficiency and make smarter decisions with data-driven solutions.
Increased efficiency:
Reduce operational costs and increase productivity through process automation.
Increased efficiency:
Reduce operational costs and increase productivity through process automation.
Increased efficiency:
Reduce operational costs and increase productivity through process automation.
Data-driven decisions:
Access real-time information and generate customized reports for better management.
Data-driven decisions:
Access real-time information and generate customized reports for better management.
Data-driven decisions:
Access real-time information and generate customized reports for better management.
Improved citizen experience:
Provides personalized services, increasing satisfaction and trust.
Improved citizen experience:
Provides personalized services, increasing satisfaction and trust.
Improved citizen experience:
Provides personalized services, increasing satisfaction and trust.
Increased transparency:
Promotes accountability and strengthens citizen trust.
Increased transparency:
Promotes accountability and strengthens citizen trust.
Increased transparency:
Promotes accountability and strengthens citizen trust.
Team collaboration
Facilitates internal communication and improves information exchange between areas, increasing coordination and efficiency.
Team collaboration
Facilitates internal communication and improves information exchange between areas, increasing coordination and efficiency.
Team collaboration
Facilitates internal communication and improves information exchange between areas, increasing coordination and efficiency.
Scalability and adaptability:
MoPッ grows with you, adapting to the changing needs of your organization.
Scalability and adaptability:
MoPッ grows with you, adapting to the changing needs of your organization.
Scalability and adaptability:
MoPッ grows with you, adapting to the changing needs of your organization.
Constant innovation
Stay ahead of the latest trends in technology and public management.
Constant innovation
Stay ahead of the latest trends in technology and public management.
Constant innovation
Stay ahead of the latest trends in technology and public management.
Tailor-made plan
We design the perfect plan for you
Our plans are scalable and grow with your municipality. We accompany you throughout the process, helping you to face current and future challenges.
Tailor-made plan
We design the perfect plan for you
Our plans are scalable and grow with your municipality. We accompany you throughout the process, helping you to face current and future challenges.
Starter
Improve citizen satisfaction and streamline processes.
Increase accuracy in every interaction and transform trust in your services.
Starter
Improve citizen satisfaction and streamline processes.
Increase accuracy in every interaction and transform trust in your services.
Business
Innovate in relationships and increase your capacity without incurring costs.
Automate response to inquiries in multiple formats to innovate in contact. Improve efficiency and reduce costs.
Business
Innovate in relationships and increase your capacity without incurring costs.
Automate response to inquiries in multiple formats to innovate in contact. Improve efficiency and reduce costs.
Enterprise
Transforms public management, strengthening the relationship with citizens and teams.
Scale your management towards a smarter future.
Enterprise
Transforms public management, strengthening the relationship with citizens and teams.
Scale your management towards a smarter future.
Starter
Business
Enterprise
#CUSTOMER
EXPERIENCE
+
#SMART
WORK
Intelligent Parking
Consult via Whatsapp for directions.
Appointment scheduling and appointments
Appointment booking and calendar integration.
Simple advice
Simple answers to frequently asked questions.
Self-managed filing of complaints
Lighting, streets, noise nuisance, etc.
Attention
Decision tree / Referrals / IVR + data collection.
Simple
Decision tree / Referrals / IVR and satisfaction survey.
Urgencies
Panic button linked to alerts.
Medium
Self-management in presentation of complex cases with metadata.
Complete
Integrated to systems/ ERP.
Integration with channels
Telephony, Networks, Whatsapp, mail, SMS, etc.
Conversations and referrals management
Control of conversations and human agent referrals.
Processes and Opportunities Management
Simple
Tracking of tasks by processes, collaborators and teams.
Medium
Notifications by change of status in customers.
Complete
Responses to queries by status.
Contact & Outbound Management
Lead generation and outbound actions.
Efficient 24/7 public management for citizens
Automates simple tasks and allows officials to focus on high impact services. Improves citizen service.
Centralizes and optimizes government management
Unifies chatbot management, analyzes key data and optimizes processes for greater efficiency in public services.
Valuable data for effective public policies
Obtain unique insights on citizen interactions and management cases, improving decision making in the public sector.
Starter
Business
Enterprise
#CUSTOMER
EXPERIENCE
+
#SMART
WORK
Intelligent Parking
Consult via Whatsapp for directions.
Appointment scheduling and appointments
Appointment booking and calendar integration.
Simple advice
Simple answers to frequently asked questions.
Self-managed filing of complaints
Lighting, streets, noise nuisance, etc.
Attention
Decision tree / Referrals / IVR + data collection.
Simple
Decision tree / Referrals / IVR and satisfaction survey.
Urgencies
Panic button linked to alerts.
Medium
Self-management in presentation of complex cases with metadata.
Complete
Integrated to systems/ ERP.
Integration with channels
Telephony, Networks, Whatsapp, mail, SMS, etc.
Conversations and referrals management
Control of conversations and human agent referrals.
Processes and Opportunities Management
Simple
Tracking of tasks by processes, collaborators and teams.
Medium
Notifications by change of status in customers.
Complete
Responses to queries by status.
Contact & Outbound Management
Lead generation and outbound actions.
Efficient 24/7 public management for citizens
Automates simple tasks and allows officials to focus on high impact services. Improves citizen service.
Centralizes and optimizes government management
Unifies chatbot management, analyzes key data and optimizes processes for greater efficiency in public services.
Valuable data for effective public policies
Obtain unique insights on citizen interactions and management cases, improving decision making in the public sector.
Tailor-made plan
We design the perfect plan for you
Our plans are scalable and grow with your municipality. We accompany you throughout the process, helping you to face current and future challenges.
Starter
Improve citizen satisfaction and streamline processes.
Increase accuracy in every interaction and transform trust in your services.
Business
Innovate in relationships and increase your capacity without incurring costs.
Automate response to inquiries in multiple formats to innovate in contact. Improve efficiency and reduce costs.
Enterprise
Transforms public management, strengthening the relationship with citizens and teams.
Scale your management towards a smarter future.
Starter
Business
Enterprise
#CUSTOMER
EXPERIENCE
+
#SMART
WORK
Intelligent Parking
Consult via Whatsapp for directions.
Appointment scheduling and appointments
Appointment booking and calendar integration.
Simple advice
Simple answers to frequently asked questions.
Self-managed filing of complaints
Lighting, streets, noise nuisance, etc.
Attention
Decision tree / Referrals / IVR + data collection.
Simple
Decision tree / Referrals / IVR and satisfaction survey.
Urgencies
Panic button linked to alerts.
Medium
Self-management in presentation of complex cases with metadata.
Complete
Integrated to systems/ ERP.
Integration with channels
Telephony, Networks, Whatsapp, mail, SMS, etc.
Conversations and referrals management
Control of conversations and human agent referrals.
Processes and Opportunities Management
Simple
Tracking of tasks by processes, collaborators and teams.
Medium
Notifications by change of status in customers.
Complete
Responses to queries by status.
Contact & Outbound Management
Lead generation and outbound actions.
Efficient 24/7 public management for citizens
Automates simple tasks and allows officials to focus on high impact services. Improves citizen service.
Centralizes and optimizes government management
Unifies chatbot management, analyzes key data and optimizes processes for greater efficiency in public services.
Valuable data for effective public policies
Obtain unique insights on citizen interactions and management cases, improving decision making in the public sector.
Citizen at the center
Designing for people
We co-create innovative solutions with you, focusing on the citizen. Through methodologies such as Design Thinking, we understand your needs and design experiences that simplify citizens' lives and improve municipal management.
Citizen at the center
Designing for people
We co-create innovative solutions with you, focusing on the citizen. Through methodologies such as Design Thinking, we understand your needs and design experiences that simplify citizens' lives and improve municipal management.
Citizen at the center
Designing for people
We co-create innovative solutions with you, focusing on the citizen. Through methodologies such as Design Thinking, we understand your needs and design experiences that simplify citizens' lives and improve municipal management.
We understand your challenges
We listen and analyze your management challenges and objectives to propose effective solutions.
We understand your challenges
We listen and analyze your management challenges and objectives to propose effective solutions.
We devise solutions
We generate innovative ideas to improve the citizen experience and optimize organizational processes.
We devise solutions
We generate innovative ideas to improve the citizen experience and optimize organizational processes.
We implement successfully
We accompany you at every stage, ensuring the correct implementation and continuous improvement of solutions.
We implement successfully
We accompany you at every stage, ensuring the correct implementation and continuous improvement of solutions.
We understand your challenges
We listen and analyze your management challenges and objectives to propose effective solutions.
We devise solutions
We generate innovative ideas to improve the citizen experience and optimize organizational processes.
We implement successfully
We accompany you at every stage, ensuring the correct implementation and continuous improvement of solutions.
Boost your digital transformation with MoPッ.
Incorporate artificial intelligence and machine learning tools to take your processes to the next level.
Build a smart city
Connect your systems and create a more efficient and sustainable management.
Improve collaboration between teams
Facilitate communication and information flow within your organization to optimize results.
They support and accompany us
Without data, you're just another person with an opinion
Without data, you're just another person with an opinion
William Edwards Deming
Welcome to the next level of contact
MoPッ has everything you need to transform your public management.
Welcome to the next level of contact
MoPッ has everything you need to transform your public management.
Welcome to the next level of contact
MoPッ has everything you need to transform your public management.
© 2024 Moment of People
Crafted by
© 2024 Moment of People
Crafted by
© 2024 Moment of People
Crafted by